Position Summary

Supports Integral RX sales operations through administrative coordination, reporting support, customer communication, operational assistance, and account documentation management while maintaining professional customer service standards and operational accuracy.

Essential Duties & Responsibilities

• Support customer growth, account retention, and customer engagement initiatives.
• Communicate with customers regarding products, services, account support, and operational requests.
• Maintain customer account records, reporting documentation, and communication files.
• Coordinate with operational departments regarding customer support initiatives and issue resolution.
• Assist with sales reporting, account maintenance, customer follow-up, and operational support activities.
• Support internal sales initiatives, customer satisfaction efforts, and relationship management activities.
• Maintain compliance with HIPAA, FDA, DEA, DSCSA, confidentiality standards, and company operational policies.

High school diploma or GED required, associate degree preferred. Previous administrative, healthcare operations, pharmaceutical distribution, sales support, or customer service experience preferred. Strong organizational, reporting, and communication skills strongly preferred