What Patient Concierge contributes to Cardinal Health
Practice Operations Management oversees the business and administrative operations of a medical practice.
Responsibilities
Supervise new patient department - Responsible for the supervision of staff including scheduling, monitoring productivity standards, providing training to staff as needed
Ensure staff are scheduling new patient appointments in a timely and efficient manner
Enhance the patient experience by providing efficient and courteous service to all guests, clients, and staff, with optimal customer service
Contribute positively to the team approach and culture of the Center
Ensure technical and clerical aspects of patient coordination are best in class
Work with management team towards a common goal including actively engaging in Center growth and marketing strategies, clinical care and quality improvement opportunities
Provide backup support to the center when Operations Manager is not on-site
Qualifications
3+ years of Medical Office experience required
Previous experience working in a lead or supervisor role
Complete understanding of referrals, authorizations, medical records and patient scheduling required
Demonstrated ability to identify problems, research, and make recommendations to resolve issues
Excellent oral and written communication
Ability to multi-task and promote teamwork
What is expected of you and others at this level
Coordinates and supervises the daily activities of operations or business staff
Administers and exercises policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact to work unit operations and customers
Frequently interacts with subordinates, customers, and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 6/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate?s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges – now, and in the future.As a global, growing company, we’re able to offer rewarding careers that let you make a positive impact on our customers and communities.
