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What Account Management contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Analyzing physician referral patterns to develop customer-level strategic plans, the Market Development Manager will identify opportunities and utilize market intelligence to increase volume with existing referrers and develop new referral channels for market growth. As you work closely with the Operations, Sales, and Marketing teams to drive sales and achieve revenue targets, you?ll own and execute the following core tasks, building lasting and impactful relationships with customers:
Responsibilities
Develop deep product, service, and competitor knowledge, and understanding of local and regional market trends
Positively represent, develop, and maintain strong relationships with physicians and other healthcare professionals to drive referrals
Meet and exceed sales quotas by educating prospects on the benefits of our services, utilizing effective sales strategies and tactics to exceed growth targets
Assess strategic partnership opportunities while continuously adapting strategies and tactics to ensure optimal win/win outcomes
Uncover, monitor, and analyze market trends, competitive activity/intel, and customer needs and feedback, including but not limited to conducting real-world market research
Build a robust customer base by leveraging and utilizing the necessary tools and resources for customers/clinicians to facilitate SSG
Assist the marketing team with social media content, including Facebook, etc.
Develop and execute outreach programs designed to engage and support customer relationships and brand awareness
Partner and collaborate with JV partners, KOLs, and customers
Understand disease indication trends and implementations with targeted outreach initiatives such as disease-specific campaigns, facilitating lunch and learns, dinner programs, CMEs, health fairs, tumor boards, grand rounds and other events that promote brand awareness/education
Qualifications
Bachelor's degree in related field, or equivalent work experience, preferred
4-8 years of experience, preferred
Strong communication skills
3+ years of successful healthcare sales/physician engagement/relations (or service-based sales), preferably in oncology, imaging or urology, preferred
Previous experience prospecting, managing territory/routing, analyzing performance, and communicating value to customers
Self-motivated with demonstrated success/meeting sales targets in customer growth and retention with a winning "hunter" mentality
Exceptional communication/presentation and interpersonal skills, with proven ability to interface at all levels expressing complex messages, and selling services through written and verbal communication to a variety of practice stakeholders (including physicians and administrative staff)
Deep understanding of the healthcare market, including physician relationships applying a strategic and creative mindset with problem-solving capabilities
Coachable with the ability to organize necessary resources, including people, tools, and time to meet deadlines and achieve desired results
Exceptional knowledge of the healthcare industry and competitive landscape with the ability to learn, analyze, understand, and convey complex information
Proficient with Microsoft Office and CRM tools
Location and Travel Requirements
This person will need to be located in the Dallas area. When they are not visiting with clients, they are working from their home office
> 80% travel within the Dallas, Houston and Tulsa areas
What is expected of you and others at this level
Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
May contribute to the development of policies and procedures
Works on complex projects of large scope
Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
Completes work independently receives general guidance on new projects
Work reviewed for purpose of meeting objectives
May act as a mentor to less experienced colleagues
Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close:6/24/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate?s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-LP
Dallas Metro Area
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.We are a crucial link between the clinical and operational sides of healthcare, delivering end-to-end solutions and data-driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges – now, and in the future.As a global, growing company, we’re able to offer rewarding careers that let you make a positive impact on our customers and communities.