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What Technical Marketing & Ecommerce contributes to Cardinal Health
Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing, and monitoring the appropriate products and services.

Technical Marketing is responsible for creating a technical product or solution, developing, designing, and driving the technical marketing strategy to successfully build new, and grow current, products and solutions in the market.

Job Summary

Cardinal HealthTM at-Home Solutions is a market-leading medical supplies provider serving people with chronic and serious health conditions in the United States. Committed to helping customers take care of their health from the comfort of their homes, Cardinal HealthTM at-Home Solutions services more than three million customers per year through two distinct businesses: Edgepark and Cardinal HealthTM at-Home.

Edgepark is the leading provider of supplies direct to home. We are committed to caring and providing consumers with solutions that make it easy to choose and receive the products needed to live their best lives. We help keep life simple: from product awareness and order status to insurance coverage details, we are advocates through the complexities of healthcare. For over 90 years, customers have trusted us to get supplies easily, urgently, and accurately.

Cardinal Health at-Home serves commercial customers (Home Medical Equipment, Home Care & Hospice) by driving operational expertise and shipping medical supplies on their behalf direct-to-consumer at-home. We do this so customers can continue to focus on what is most important - providing products and solutions to patients-in-the- home.

The Director of Technical Marketing advances the business unit's digital capabilities and oversees direct-to-consumer marketing programs. With full profit-and-loss responsibility, the Director creates marketing programs to drive revenue and sales of new products and market share in support of business objectives. The Director champions business unit people management initiatives, manages a diverse team of digital marketing professionals, and collaborates with leaders of other functions to develop and implement marketing programs.

Responsibilities

• Leads a team to define, design, and develop technical products/services that are aligned with customer needs and market demands.
• Designs and implements operational model to support product/service launch, maintenance, release, and life-cycle.
• Leads technical requirements definition which includes bringing technical feedback from partners and customers back to the cross functional teams.
• Tracks and analyzes competitive activities and market developments to guide development efforts.
• Serves as a technical expert and consultative resource for customers, marketing, sales, and suppliers.
• Manages teams of product owners, analysts, and developers. Continually evaluates individual and team performance based on established goals and KPIs, and provides coaching and guidance on complex issues.
• Collaborates with At-Home Solutions Marketing and enterprise IT functions as well as external agency partners.
• In collaboration with Marketing Operations, identifies and implements best practices for leveraging data.
• Develops business cases for significant investments in digital platforms, marketing technologies, and other capabilities. Generates alignment with internal stakeholders and presents business cases to Capital Committee/ senior leaders.
• Applies expert knowledge of digital marketing practices and of At-Home Solutions' customers, develops annual and multi-year strategies for digital marketing across a variety of channels including websites (edgepark.com, indiemed.com, nursesorders.com), SEO/SEM, email, and more. Establishes budgetary priorities and optimizes spend to drive key objectives.
• Applies strong change management competencies and leads digital aspects of business transformation initiatives. Translates changes to the business' strategy and products into a compelling customer digital experience.
• Articulates product/service strengths and technical positioning to customers, sales, and marketing teams through the development of compelling product demonstrations, online seminars, and examples.
• Champions business unit and enterprise culture and participates in regular people management processes, including performance evaluations, talent management, and recruiting.

Qualifications

• 12+ years of experience preferred
• Bachelors degree preferred, or equivalent work experience
• People management experience with demonstrated success in creating high performing teams highly preferred
• Capability to create cross-functional partnerships; Ability to collaborate and influence cross-functions, provide comprehensive counsel, and identify effective solutions for internal/external customers. 

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.